Frequently Asked Questions

  • Step into a realm of luxury at Changing Faces Atelier, where we transform your skincare experience into an indulgent escape!

    Our bespoke facials are meticulously crafted to not only deliver stunning results but also immerse you in the soothing ambiance of spa and Ayurvedic treatments.

    Every visit is an invitation to discover a new you! 🌺

  • Your pampering experience is our top priority! Please give us a 72-hour notice for any changes to your appointment, allowing us to better serve you and all our valued guests.

    Receive delightful reminders and confirmations through email and text notifications. We suggest opting in—because your relaxation journey should never miss a beat! 📱


  •  To elevate your experience, we kindly ask that you arrive 15 minutes before your appointment. This allows you to park conveniently and freshen up before we whisk you away into luxury! 🚗✨

    Please understand that if you arrive late, your service will begin promptly, and you will receive only the remaining time for your appointment.

    Unfortunately, rescheduling will not be an option.


  • Upon entering our serene space, please enter quietly to preserve the tranquil environment.

    We kindly ask that you silence your devices to ensure a peaceful setting for all guests.

    Be prepared to disrobe to our spa wrap and remove shoes and jewelry as part of your relaxation experience. 

    Tipping your provider is a gracious way to express your appreciation for the personalized service you receive. We recommend 15-20% of your treatment cost.

  • Visit us every Tuesday from 10 AM to 5 PM.

    Should you have any inquiries regarding scheduling, please send us an email exclusively on Tuesdays with "Office Hours" in the subject line.

    We promise to get back to you promptly! If you miss our dedicated time, we will follow up the following Tuesday.

  • All services are prepaid to ensure seamless transactions and to protect both the company and our providers in accordance with credit card company policies.

    Please note that services are non-transferable and non-refundable, ensuring we maintain a high standard of service and integrity for all guests. 💳

    Elevate your visits by creating a personalized profile! Custom-tailored experiences await you. 

  • We encourage you to be mindful of scheduling—72 hours' notice is needed for rescheduling.

    A $50 fee applies if changes occur within this timeframe.

    While we’ll strive to fit you in during the same week, this isn't guaranteed.

    No-shows will forfeit any payments made, as we aim for seamless appointment management for everyone!

  • Schedule your luxurious appointment now:  ChangingFacesAtelier.as.me ↗  (http://changingfacesatelier.as.me)

    Phone: 312.371.7211

    Follow us for a glimpse into our world, via Instagram: @JanaeIsChangingFaces 


  • Thank you for choosing Changing Faces Atelier for your skincare journey!

    We can’t wait to pamper you and bring out your most radiant self! ✨